Refund Policy

One-Time Projects

• Deposits are non-refundable once project work has begun.
• If a project is canceled before work begins, any payment received beyond non-recoverable administrative costs will be refunded.
• If a project is canceled after work has started, the client is responsible for payment for all work completed up to the cancellation date.

Monthly Services

• Monthly retainer, hosting, and maintenance fees are billed in advance and are non-refundable for the current billing period.
• Services may be canceled with 30 days’ written notice.

Approved Refunds

Any approved refund will be issued to the original payment method within 5–10 business days, depending on the payment processor.